|
Regarding the prices:
We are mainly working with Importers around world. It will cost much more to send good to an individual across country with low retail price. Therefore, those people who are interested in our straw handbags, ricker baskets shall purchase these items in your local store.
For Importers, our prices are CIF. We will pay everything until goods arrive at your preferred port of your country. However, if your order is not big enough to cover our transporting cost we shall negotiate it with you on the pricing issue.
Guarantee
Wicker and Rattan frames carry a 1-year warranty from date merchandise was received. This warranty covers defects and does not include damage due to acts of nature, or abuse.
Delivery
Generally, furniture items will take about 4 to 8 weeks to be delivered. If time is especially important to you, let us know and we will direct you to our quick ship items. Case goods can usually be delivered in about 2 weeks. When your order is placed we take every precaution to eliminate any obvious problems. This initial screening is effective to find out possible defects in most of time. If there is an apparent delay with your order we will notify you. Occasionally, unforeseen problems occur due to a change of dependencies. If unforeseen problems arise, we will keep you informed. Your understanding is appreciated.
Returns
You may return your purchase if you are not satisfied. You will be reimbursed the full purchase price, you will, only, be responsible for shipping charges to and from original destination. Item we make to your finish and/or fabric specifications are considered SPECIALLY ORDERED, and are not returnable.
PRICING
We make every effort to update our site. Occasionally, market conditions force us to adjust our prices. We reserve the right to adjust prices at the time of your order.
DAMAGES
We at THQer take pride of our customer service. Yes, furniture can be arrived in damaged due to either shipping or an unseen problem at the factory. We try to minimize these problems by offering furniture with a proven track record. if you do have a problem we will handle it in a timely manor. If your package has obvious exterior shipping damage Call us for help. | 
